FLEXIBLE CANCELLATION POLICY
Link to Holiday House Policy Page
Link to Guesthouse Policy Page
HOLIDAY HOUSES
Cancellation Policy
Cancellations less than eight (8) weeks prior commencement date forfeit the full tariff.
Cancellations must be forwarded to us in writing.
A $200 cancellation fee will be charged on other cancellations beyond these dates. 1.3% Credit Card surcharge is non-refundable.
SCHOOLIES BOOKINGS ARE NON-REFUNDABLE.
GUESTHOUSES
Cancellation Policy
Cancellations or changes to bookings for suites/cottages must be made 15 days prior to check-in date and arrival time at the Guesthouse or you will be charged the full amount of the booking.
If you cancel or change your booking 15 days or more prior to your scheduled arrival at the Guesthouse a full refund less Credit Card surcharge will be provided.
1.3% Credit Card surcharge is not refundable.